October 18, 2010

How does 1-800-PACK-RAT compare to PODS®?

How does 1-800-PACK-RAT compare to PODS®?

If you are in the decision making process and wondering how 1-800-PACK-RAT compares to PODS® we understand.  It’s a fair question and we’d like to answer you here.  We came into existence because an inventor in North Carolina came up with a model for an all-steel container and an always-level process that he felt was the ultimate portable storage solution.  Then he put together a team to perfect a Customer Service model for customers to experience the Simplest Way to Move or Store your Stuff!  Even though we’ve grown to 70 locations nationwide, we have maintained a smaller business customer service model which allows us to provide excellent customer service and control of the logistical process.  With 1-800-PACK-RAT you get a local person who can help manage your order from pickup to billing.  Our GPS technology shows us where our trucks are at any given time, allowing us to provide tighter scheduling windows.

On the technology side, our containers are still all-steel which makes them weather proof, even allowing a heating tolerance for major fumigation (in case you’re concerned about the current bed bug scare for example we have the ability to treat against those problems.)  Our always-level truck technology is slightly different, in that our carrier trucks occupy less space during the deliver and lift.  We pride our trucks on having more flexibility for physical delivery.  One of the best advantages is that we provide the only 100% Customer Satisfaction Guarantee in the industry!  So how do we compare:

  • More flexible always-level technology
  • More nimble scheduling
  • Ability to provide more focused Customer Service
  • All-steel containers
  • One-to-one local staff support
  • One easy number to remember: 1-800-PACK-RAT


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