The cross country moving company you hire to help with your move wants the move to go smoothly just as much as you do.  And a key part of that is simply communicating with your moving team well in advance of moving day.  You want to know what to expect from your cross country moving company and, likewise, they want to be clear about what you expect. 

Before you even hire a cross country moving company, make sure you have obtained estimates from at least three companies.  This allows you to do a side by side comparison of the services provided by each of the companies and the charges and fees for those services.  Read the details of the estimates carefully so that you fully understand what is included and what you would have to do to incur additional costs.  Do not simply assume that all estimates include the same things, even if the overall estimate of cost for the move are the same.  Ask questions if you need clarification. 

Your cross country moving company provides you with details of what to expect from them.  And now it's your turn.  If you have certain expectations for how your home or belongings will be handled, be sure to speak about them with your cross country moving company.  For example, you may have artwork or fragile items that need to be wrapped and handled in a particular way.  Or you may have an historic banister and leaded glass in your home that you want protected before the moving team starts moving in and out.  Being clear with your cross country moving company about your expectations will assure that they provide the service you need and that your move goes according to what both you and your moving team expect.