October Rating:



4.58 out of 5  's

 


Highlights of the Month

"I have use PODS in the past and would only use Pack Rat for future moves."
" I saved over $1,000 by using a PackRat instead of the traditional mover and the experience was painless."
"Your prices were also very reasonable and that you were willing to match and beat PODS."
"Having moved 20+ in my adult life, this has been the best experience yet."
Feedback


Each 1-800-PACK-RAT customer receives a survey at the end of their contract and are asked to rate our service based on whether or not they would recommend 1-800-PACK-RAT to a friend or relative. Below are customers' ratings and comments from those surveys.

Pack Rat made our move stress free.
October 22, 2014
Reviewer: Susan M. - Burnsville, MN

Pack Rat's storage and moving made our move from Minnesota to Arizona stress free. Our container was stored in MN 3 months allowing us access to add more items to container with only a phone call. Our container arrived on time in AZ and was picked up on time. The communication with Pack Rat was always quick, little wait time, if I called. I received frequent notification on my containers progress. I chose Pack Rat over others because, their customer service answered all my questions and gave me a firm quote for delivery cost. Would definitely use Pack Rat again.

Absolutely no problems with Pack Rat.
October 18, 2014
Reviewer: Derryll K. - Denver, CO

There were absolutely no problems with Pack Rat. All of our belongings arrived safely and everyone was great. We would definitely use pack rat again and would absolutely recommend them to anyone. Thank you for doing a great job!

I loved using 1-800-PACK-RAT!
October 16, 2014
Reviewer: Cindy G. - North Las Vegas, NV

I loved using 1-800-PACK-RAT! The large pod was perfect. The help was always great and the drivers were extremely kind and considerate to placing the pod and communicating to cars that were waiting while pod was being placed. A great experience! Would refer them to others and would use them again! Thank you.

Choose Pack Rat you will be raving before you know it!
October 15, 2014
Reviewer: Laura G. - Naples, FL

Pack rat is so much better than a moving company. It is much cheaper and you get to choose your exact dates for drop off and delivery. The small moving companies I called would only give me a three week window for pick up. Really ridiculous! Choose Pack Rat you will be raving before you know it!

Thank you 1-800-PACK-RAT!
October 13, 2014
Reviewer: Lark R. - Indianapolis, IN

The long distance move with 1-800-PACK-RAT was affordable and very easy to use. They were efficient, helpful and knowledgeable. The additional referral to Hire-A-Helper was beneficial for packing and unpacking the units. I would definitely use 1-800-PACK-RAT and recommend it to others. Thank you 1-800-PACK-RAT!

Very happy with Pack-Rat.
October 12, 2014
Reviewer: Casey B. - Pompano, FL

I am hard to please, I never met the drivers that dropped off my two full containers as they were sent to the storage company. Before going with Pack-Rat I checked other ways to move my STUFF (motors,tools,equipment all heavy things) Pack-Rat was less than the others on this move from Florida to Chicago.I am very happy with Pack-Rat.

Easiest and best decision I have made.
October 11, 2014
Reviewer: Stacey T. - Houson, TX

Using PACK-RAT for my long distance move was the easiest and best decision I have made. Every time I called them to discuss any detail of my move, everyone I spoke to was courteous and kind. I will recommend using 1-800-PACK-RAT to anyone who wants to experience a worry free move.